primetrustcoin.co. The Most Rude Staff Behaviours ever Seen in Service Industry - Even made a Mistake by their End their Concern is It’s Customers Duty to Identify the same and Follow with Them. © 2020 Trustpilot, Inc. All rights reserved. no answer... the interest on their credit cards is the highest ever! this happened when we make call on emergency basis as well. What an unprofessional bank I am dealing with. WITHOUT A DOUBT THE WORST BANK IN THE UAE. Out of which a 75/- aed charge turned out to be a complete hoax with no proof of photos or anything for a so stain called damaged shelf. Call center impossible to reach. The maintenance was not all that bad either.. just that you had to send a couple of reminders before you actually got things done. got added as beneficiary which doesn’t exists at all. Even my new job salary came after a month. The worst customer service ever in any industry not only banking I feel like they hire specific non qualified people to not to respond to customers. This complaint by the way is going to Ejari as well so rest assured. Been their client for many years now, closed the relationship after so much trouble, due to absence of any client responsibility. Fair enough, but when I got new job. I contacted the bank via email & calls and I received the money back 29008.Approximately 918 dirhams back deducted as a exchange rate though there wasn’t much difference in the exchange range between those 5 days, same was noticed by their first customer agent representative that its a mistake but final call I received after a month when representative very arrogantly told me and denied for refund after a short conversation.SR 14032475, FAB bank complaint IDExchange rate history since transaction to refund day-Oct 20, 2020 19.99 19.97 20.03 19.95 0.12%Oct 19, 2020 19.97 19.99 20.00 19.95 -0.10%Oct 16, 2020 19.99 19.99 20.00 19.94 0.02%Oct 15, 2020 19.99 19.94 20.02 19.93 0.25%. Its an absolute disgrace. Senior Officer Documentation (Current Employee) - Abu Dhabi - April 8, 2020 FAB is one of the best Bank in UAE. Join the 63 people who’ve already reviewed First Abu Dhabi Bank PJSC. However, FAB just don't care. After contacting FAB to explain that I had closed the account I was told that this would be addressed and I would hear back from them. © 2020 Trustpilot, Inc. All rights reserved. 58% employees reported the work timings at First Abu Dhabi Bank … I tried them 3 times today morning and i waited for almost 40 mins altogether.i dont know why they treat customers like this. In the meanwhile my money is on hold and I have send several emails, complain to the Central Bank, made paid calls each day to FAB and my home country bank. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Change of EMI was done by sales guy without fee. First Abu Dhabi Bank PJSC engages in banking services. they blocked my amount since I had car loan and previous employer fired me due to COVID. very very bad customer service , need to wait for hours to reach to customer care service representative . The rudest staff you can imagine, impersonal service, no can't do attitude. Be very careful if you have any product or services from FAB. it takes almost 20 to 30 minutes always in order to connect customer care staff. Read more from this trip • Introduction: The World’s Longest Flight, Via Ahmedabad • Review: Etihad First Class 787 Washington To Abu Dhabi • Review: Etihad VIP Room Abu Dhabi Airport • Review: Etihad Business Class A320 Abu Dhabi To Ahmedabad • Review: Hyatt Ahmedabad • Review: Plaza Premium Lounge Ahmedabad Airport • Review… Sorry to say this was the first time have done a bad review about someone in the past 10 years in dubai. 1 of the WORST customer service in UAE. When I finally got the breakdown of my final bill, it was ludicrous 600 aed for repainting (when the apartment was in spotless condition!, 150 aed for filling holes! and then to make matters worse the attitude! Wake up people!! DO NOT DO ANY INTERNATIONAL MONEY TRANSFER USING FAB.I made a transfer to my account in India using the FAB app & unfortunately here mistakenly I added 2 extra digits in my account no. My contract ended August 3rd, and inspite of timely submission of everything, I am still awaiting the payment of my deposit. I observed all sorts of pests coming into my apartment. I vacated the apartment on 25th July. I feel disgusted by the service I had received. Worst service ever. I am using the bank each month to sent an international transfer to my account back at my home country. Be very careful. Your experience can help others make better choices. Join the 147 people who’ve already reviewed First Abu Dhabi Bank PJSC. Just pathetic.Call center agents do not have a clue about the process. Glassdoor has 128 National Bank of Abu Dhabi reviews submitted anonymously by National Bank of Abu Dhabi employees. I believe the management was aware and they once carried out a pest control which had all the termites die and fall on my balcony, some even managed to get in through my balcony door and continued to do so for the next several days. A restructure is required at FABThe customer is treated in the poorest manner here, the Bank appears to be doing a favour to entertain new customers.. Keep away! The profile has been compiled … 80 First Abu Dhabi Bank Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. FAB UK CEO Paul Hartwell tells The Parliamentary Review that FAB is one of the safest banks in the world, and how its roots in Abu Dhabi … Shame! ‎Download apps by First Abu Dhabi Bank, including payit wallet, FAB Mobile Banking, payit for Business and many more. Suddenly, the beneficiary details are not correct and the money on hold, and I had to play investigator to chase my money. Last month, First Abu Dhabi Bank (FAB) made its way to the Huawei AppGallery. The Management of this bank, specifically the Customer Services/Call Centre/Collections Department. Bad Financial Institution, non-responsive to customer concerns. I have tried their customer care line for the past 15-20 days and each time after waiting for more than 35-40 mins , I was not able to get a reperesentative. The profile … There were some strange weird insects always coming through the walls / windows, drain flies and spring tails, I'm not sure from where but even when the balcony doors were locked, Id find them on the window sill, or the floor or the kitchen. What a terrible bank. Ask a Question. No confirmation call on loan amount. Such dishonesty the bank will never email, put anything in writing, or contact you so there is proper documentation trail kept to make communication effective and accurate. Recently I have taken a personal loan and below are learning.1. Some months later I received an email stating that since I had shown no interest in resolving the matter that I would now be taken to court in the UAE. ... Job shares through First Abu Dhabi Bank Someone applied to the Executive Director, … Learn more. Dear FAB, I am very loyal and regular customer of you bank, I have take a quick cash loan on Sep 2019 and I have made my each … First Abu Dhabi Bank First Abu Dhabi Bank P.J.S.C. ... Job shares through First Abu Dhabi Bank Someone applied to the Executive Director, Royal Accounts, UAE Nationals … I tried calling several times, no answer !!!!! They make enough revenue, to care about us, bank account numbers. I suggest you try www. So the air quality for some reason was bad due to mold in the walls and hence there was a pest issue I am assuming. Thanks for your interest in the VP & Head of KYC Review and Approval position. 3.8. Their customer service literally takes ages to pick up calls let alone solving the matter. Very frustrating. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with First Abu Dhabi Bank [FAB] Customer Service. With a longstanding presence in London, First Abu Dhabi Bank UK is a trusted enabler of cross-border trade and investment between the UK and the MENA region. Never … Takes forever to respond to emails. Your experience can help others make better choices. all First Abu Dhabi Bank reviews worldwide (141 reviews) Claim this company page. First Abu Dhabi Bank PJSC Reviews 64 • Bad . i ended up spending 50 AED once just to reach customer service representative and that took calling them for continuous 7 days. Which usually never takes this long and then have the audacity to charge 918 aed for damages. Read more about working at First Abu Dhabi Bank. I had been a loyal customer for 15 years of National Bank of Abu Dhabi then and now First Abu Dhabi bank, as everybody’s complaints, the long wait on customer care service will take me from 20-30 minutes. We have to wait for 30 mins atleast and you should have more patience.6. Worst serviceWaiting for 1hr on call no response. Fixed interest rates jump up and down and no one ever handles any of the situations either at a branch or HQ level. First Abu Dhabi Bank (FAB) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. complete waste is FAB. A free inside look at company reviews and salaries posted anonymously by employees. but if you fill holes then you will obviously paint for a new tenant to move in, 150 aed for a mesh which I got after 10 months of moving in and had a small hole in it!..so everything basically to fleece you out of your money!. Atmosphere is very good all are very helping and cooperative. First Abu Dhabi Bank Scam is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR. Lovely building, just ridden with termites that's all. Thanks for your interest in the ED & Head of Shariah Advisory & Review (UAE National Preferrable) position. So I stopped using the tap water for cooking and only used bottled water. Later on pursuing they sent a pest control team at their cost. They lie, steal your money in monthly charges, charge you fees they can not explain and return back the money of you shout enough loud which can take a few months. Sales guy try to convince by false promise which is not even exist process in bank. Statements do not reflect what transactions are happening regularly. Keep records of all contact, don’t trust what you are told, try to deal in person, or just bank with a competent bank! I wish I could give less than what I have given for the service FAB is providing. If this rating platform had a minus star option you would be on -50. What really ticked me off is that after going through all that unnecessary stuff, which I might add any tenant should not! Ask a question about working or interviewing at First Abu Dhabi Bank. Our Global Markets team in the Media ... First Abu Dhabi Bank … I am trying to reach a representative for the last 1 month with no luck. I just found the whole experience quite astounding.. and pity that landlords are so protected with no laws for them and tenants having to endure all this, because of poor construction, rushing the construction, so that they can start getting rents quickly, not sealing / treating of the building structure properly and the tenant having to go through all this, inspite of paying a hefty rent. I deal with 5 banks and FAB is the worst in customer service . No reply to the emails either. Not giving proper service and follow ups for their customers in my experience. I spent over an hour cleaning my balcony and then complaining about it to the management, to which I had no response. 2. Very bad experience always. I informed bank in advance but they still blocked. I feel that this situation is now bordering on harassment! While I worked there during the integration of systems and policies of the two banks, it … no real acknowledgment of the problem. (Or have no interest/ability to do anything). Once, I had sent and explained my side and current situation and had just asked them to just send the necessary filled up forms and copies through email, they insisted to sent via courier and give then the tracking number as per the company’s policy.I was really disappointed since as we all know, at this time of pandemic and hardship, a little bit of consideration may be granted especially those who needed the most.I hope they can fix these kind of problems that might occur in the future.I had one of my colleague who also closed her bank account in FAB because of a lot of insufficiencies of informations being passed. Customer Service is the worst. I waited for 45 mins to 1 hr on each call !!! www.bankfab.ae Visit this website He claims he works for the bank 10 years and some promises are 100% lie as per his knowledge also, but he keep says.5. Its services include corporate, investment and personal banking. Each time I go through the case I am reassured that it is a mistake and that they should be able to just clear it up and will get back to me, then I receive notifications from creditors. Provided them visa, ID, passport, contract at the branch as requested. First Abu Dhabi Bank PJSC (FAB) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the companys businesses and operations. A quarterly review of GCC bond and sukuk markets. Handed over the keys on the 31st July. Our Calls are not free of charges. Customer service is so bad. Blocked a certain amount of mu gratuity even though I don’t have any liabilities. try to limit the relationship on liabilities.This is the experience in 2 months relationship. Mortgages, credit cards are all hard to get actual information, if they issue you any documents it's hard printed copy which makes it impossible to track details. not seen worst service than this, customer service is not from UAE, all UAE bank respect customers but not FAB. They love to threaten with phone calls to send you to jail, travel bans, and prosecute on small amounts outstanding even when accounts are closed they open additional accounts, transfer money between your accounts as they like without any signature or permission. More than 40 min in the phone and no answer. They also had these termites fall on their balcony when the mass pest control was carried out. Initial First Abu Dhabi Bank [FAB] complaints should be directed to their team directly. First Abu Dhabi bank is the finished product of the merger between National Bank of Abu Dhabi, and First Gulf Bank. Honestly, I’m glad that communication has been via email so that I have a paper trail but all the people involved obviously don’t read emails! 75 First Gulf Bank reviews. Join the 152 people who’ve already reviewed First Abu Dhabi Bank PJSC. I would not recommend to anyone to have a financial service via FAB. Highly UNRECOMMENDED!!!!! You ought to be ashamed of your titles with services that your Bank offers. After answering your call, reps find themselves unable to resolve your query. Have been calling them and call waiting for 40 mins and still no response. Can't contact their call center even waiting for 45 minutes. Customer care people’s are Not at all dedicated. Now, whether the problem was fixed or not I am not sure, but then I found a dead termite on on my bed. First let me start by saying how much I loved living in my apartment at the Rimal Residence, and was very disappointed when I had to push myself to leave within a year. Want to know more about working here? Read employee reviews and ratings on Glassdoor to decide if National Bank of Abu Dhabi … Based on 141 reviews… Moody's Investors Service … Worst Customer Care in the UAE...! It was buyout case and I had to pay excess interest.3. FAB was formed as a result of the merger between National Bank of Abu Dhabi and First Gulf Bank … !1 Bitcoin is now at $24,000Its crypto era, have you tried investing in cryptocurrency? Anyways transaction money 29923 deducted to proceed, since it was an instant transfer when I check the amount wasn’t transferred than I realized my mistake with half an hour. 48 emails in one month, and you cannot even reply. The Bankers Association for Finance and Trade (Baft) has officially launched its Global Payments … Your experience can help others make better choices. I cannot believe that such a bank cannot improve their customer service. Always disappointed while contacting customer care. It's not the same bank with whom I started the business back in 2011. when I moved out they too over a month to pay me back my deposit amount. First Abu Dhabi Bank (FAB) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. Its irritating. Also, never refunded the hidden charges that they took from me for years. G10 and EM Rates and Currencies. The FAB mobile banking app allows UAE customers to manage their accounts and credit cards, transfer … Loan is disbursed without sharing your account and customer details. What was most alarming, is finding them half alive right outside my bedroom door, when I stepped out that night to get a broom to sweep up the ones I found in my bedroom right next to the balcony... then I found a few more near the main door and then in my living room. Moody's Investors Service 07 Aug 2019 Research Announcement Moody's - Large UAE banks’ H1 profits rise on asset growth and non-interest income. Learn more. Writing mails to atyour service worked for me so far.7. This no. | Read 21-40 Reviews out of 63 SHAME ON YOU FOR YOUR DISGUSTING SERVICE. Can we give a negative rating! You can find contact details for First Abu Dhabi Bank [FAB] above.. ComplaintsBoard.com … Only the latest review will count in the company's TrustScore. Moody's announces completion of a periodic review of ratings of First Abu Dhabi Bank PJSC 12 Sep 2019 Limassol, September 12, 2019 -- Moody's Investors Service ("Moody's") has completed a periodic review of the ratings of First Abu Dhabi Bank … Used bottled water free business tools and start getting closer to your customers today First and enjoy on! Ca n't do attitude your iPhone, iPad and iPod touch interviewing First... Not believe that such a Bank can not believe that such a can! 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If this rating platform had a minus star option you would be on -50 very last minute, whether!